Unlike other vendors, each piece of jewelry we produce starts off as a brand new idea.

Because of that, it’s difficult to know how much a piece is going to cost without knowing a bit more about the idea you have in mind.

The easiest way to get an estimate on your piece is to start a consultation with us. With just a bit of information, we can usually provide you with an estimate. Once we have a sample made, we can offer you a proposal with an exact price.

We believe the experience of getting something made just for your brand should be accessible to everyone. While our jewelry is all custom designed and crafted to exceptionally high standards, we're able to keep our costs much lower than traditional vendor - not by cutting corners or settling for lower quality, but by finding better ways to do things.

Keeping our costs low means we're able to produce custom jewelry for prices that are comparable to what you'd pay for similar pieces off the shelf.

We have a team of designers and a team of design consultants. When you start a consultation with us, you’ll be paired up with one of our design consultants who will help you flesh out the details of your design, as well as weigh various options.

Once your design consultant has the information they need, they’ll work with our team of artists to produce sketches and renderings of your piece based on the information you’ve given us. You’ll have a chance to review the design and offer feedback - and we’ll keep designing until you’re happy.

There's no charge to discuss your design and price out options with our team. In many cases, our design team will create artistic sketches of design concepts for your piece. We request a deposit prior to producing samples of your design and that deposit goes toward the final cost of producing your piece.

Typically, your custom piece will be in your hands 4-6 weeks after proof of concept samples are approved. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:

Design: As long as it takes for you to tell us it's perfect

When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.

Proof of Concept Sample: 4-5 weeks

When the sketches and renderings are to your liking, we will work with our factory design team to make molds and have real life samples for you.

Production: Approximately 4-8 weeks

Once you've approved the sample, we'll manufacture your piece. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.

Shipping: Approximately 1-2 weeks (by AIR Transit), Approximately 4-8 weeks (by BOAT Transit)

***International shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.***

You can make your payment with any major credit/debit card (VISA, MasterCard or American Express) with a 3% transaction fee. You can also pay via bank transfer to save on the credit card processing fee. Please mention this in your order if this is your preferred method.

Because shipping rates from overseas vary on many factors (ie. total shipping volume, shipping season, method of transit like AIR or BOAT) we use a combination of shipping methods to ship your order direct from our factories to your door. We utilize DHL, FedEx, UPS and freight forwarders.

***If you have your own freight forwarder you’d like to use, we can make those arrangements as well.***